Enterprise Card Access Specialist
OPENING DATE: 09/14/21
CLOSING DATE: 09/28/21 11:59 PM Central Time
JOB TYPE: Full-time
LOCATION: Downtown Minneapolis, Minnesota
DEPARTMENT: Facility Services
THE POSITION
The Facility Services, Security Division is hiring an Enterprise Card Access Specialist to manage the card access and background check program for Hennepin County. This person will work with the latest software to ensure facilities are safe and secure by issuing and managing access badges to all employees and contractors across Hennepin County. This role will also work with partners and agencies to ensure background check procedures are followed and meet compliance standards.
Location and hours:
This position is located at the Hennepin County Government Center building in downtown Minneapolis at 300 South 6th Street, Minneapolis, MN 55487. Work hours are designated during core business hours 8 a.m. to 4 p.m., Monday through Friday with occasional overtime. Public transportation is available into downtown Minneapolis. This position does not include parking at the Hennepin County Government Center.
About the position type:
This is a full-time, benefit-earning position.
Starting September 1, 2021, all new job offers are conditional based on the candidate being fully vaccinated for COVID-19. “Fully vaccinated” means 14 days after receiving the second dose in a two-dose vaccination series approved by the U.S. Food and Drug Administration (FDA) on a full or emergency-use basis, or 14 days after receiving a single-dose vaccine approved by the FDA on a full or emergency-use basis. After a conditional job offer is made, the candidate must show proof of full vaccination prior to their start date. A COVID-19 vaccination card from the Center for Disease Control and Prevention (CDC), a vaccination record from your doctor’s office or a personal digital vaccination record constitutes sufficient “proof.” The candidate must also attest they are vaccinated by completing a form on the first day of employment. Reasonable accommodations to this vaccination requirement will be considered upon request by a candidate for medical or religious reasons as required by applicable law.
In this position, you will:
- Work with the County’s software application to manage card access for employees, vendors and partners across the County.
- Work with vendor partners to process and approve external background requests.
- Provide customer service and access badge assistance to all new employees and partners.
- Provide access compliance reporting on request.
- Act as a subject matter expert for card access to support special projects.
Need to have:
- One of the following:
- Two years or more of full-time office clerical experience.
- Completion of two years or more of post-high school education.
- 18 months or more of office clerical experience and completion of the Office Specialist Pathway Training program or the Healthcare Clerical Pathway Training program.
- One year or more of office clerical experience and completion of the Human Services Pathway Training program.
Nice to have:
- Experience:
- Working as a card access or security specialist in a public or private setting.
- Working with card access, visitor management or other physical security software applications.
- Working with computers and knowledge of Microsoft Office software including Word and Excel, and Microsoft Outlook.
- Performing background or candidate compliance reviews.
- Running report queries for compliance or other reporting requests.
- Ability to:
- provide customer service and communicate effectively both verbally and in writing.
- Process repetitive transactions.
- Use independent judgment and excellent prioritization skills.
About the department:
The Hennepin County Facility Services Department provides a full range of facility services for county programs and services. The department:
- Identifies capital needs, responds to and supports capital projects identified by line departments.
- Develops and manages projects to construct new buildings, refurbish existing buildings, and maintain infrastructure.
- Operates and maintains buildings.
- Protects employees, contacts and property.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at www.hennepin.us/employees.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
This position is internally classified as an Office Specialist III.
Click here to view the job classification specification.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a background check.