Career Counselor (Bilingual Creole)- Career Services
Join Our Team as a Career Counselor (Bilingual)!
Are you passionate about supporting Vocational population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time (Bilingual) Career Counselor to join the Career Services Program.
Salary: $30.56/ hour
Schedule: 8:45AM-4:45PM, Monday- Friday
Location: 50 Clinton Ave Suite 400 in Hempstead, NY
What drives the core purpose of this job:
The Career Counselor (Bilingual) is responsible for providing counseling, workshops, vocational/educational assistance, job readiness assistance, job skills training to clients and extensive employment assistance.
What are the key responsibilities:
- Conducting Outreach, intake (which may include worker profiling), and orientation to the information and other services available through the one-stop delivery system.
- Perform vocational assessment on all clients and a work readiness assessment on clients as needed
- Conduct Initial assessment of skill levels (including literacy, numeracy, and English language proficiency), aptitudes, abilities (including skills gaps), and supportive service needs
- Provide job search and placement assistance and in appropriate cases, career counseling,
- Develop Career Plan which includes counseling to develop vocational and educational plans based on employment background, education, expressed interest and career exploration.
- Conduct workshops for clients of the program, which may include topics such as Interview Techniques, Time Management, etc.
- Appropriate recruitment and other business services on behalf of employers, including small employers, in the local area, which services may include services such as providing information and referral to specialized business services not traditionally offered through the one-stop delivery system.
- Provide workforce and labor market employment statistics information, including the provision of accurate information relating to local, regional, and national labor market areas.
- Refer clients to and coordinate activities with other programs and services, including programs and services within the one-stop delivery system and, in appropriate cases, other workforce development programs
- Develop and prepare required forms and keep statistics on client contacts, referrals, job activities, etc. and assist the Program Director in data collection, preparing quarterly reports and fulfilling data requests.
- Cultivate and maintain professional relationships and represent program at internal and external meetings and conferences.
- Develop, recommend and implement policies and procedures.
- Attend monthly DOOR meetings to review outcomes in regard to referrals, supportive and vocational services and job placement.
- Ensure that files are organized and maintained according to funding source specifications at all times.
What key knowledge, skills, and abilities are required to excel in this role:
- Bachelor’s Degree in counseling or educational equivalent required, degree preferred.
- Bi-lingual (English/Creole) required.
- Minimum of two years of relevant work experience required; experience using the One-Stop Operating System (OSOS) preferred.
- Must have access to automobile and possess valid Driver's License preferred.
- Excellent communication, organizational and interpersonal skills.
- Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.
What We Offer:
At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.
We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.
Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.