Just Care Coach

Job Title: Just Care Coach 

Position Type: Full-Time 

Compensation: $50,000-$60,000 annually, commensurate with qualifications and experience, plus benefits.

Overview: 

Squibb Counseling Services (SCS), in partnership with Just Care for Families, provides individualized support to parents who are experiencing substance use and/or mental health challenges. The Just Care program utilizes evidence-based strategies and a research-informed model designed to support parents in their homes, communities, and other environments where they live and navigate daily life. 

The Just Care Coach works directly with parents to build supportive relationships, identify strengths and goals, develop practical skills, and connect with community resources and supports. Services are provided primarily in community-based settings and may involve collaboration with other providers, agencies, and community partners. 

The Just Care Coach receives weekly individual and group supervision and works as part of a collaborative care team. The ideal candidate is passionate about supporting others, has a strong foundation in mental health and substance use principles, is comfortable working independently in community settings, and is committed to helping individuals and families identify and achieve their personal goals. 

Responsibilities: 

1. Follow established Just Care program protocols and evidence-based practices when conducting assessments, developing treatment plans, and providing services to parents and families. 

2. Provide individualized, family, and couples interventions using evidence-based behavioral health approaches. Services may include substance use interventions, contingency management, monitored oral swabs, cognitive-behavioral and other behavioral approaches, and coordination with medication providers and other members of the treatment team. 

3. Provide services primarily in clients' homes and community settings. This position requires flexibility in working with clients who may be unhoused or experiencing unstable housing, as well as regular travel throughout the assigned county or service area. 

4. Provide transportation, when appropriate and authorized, to support clients in accessing case management appointments, treatment services, and other identified needs. 

5. Provide case management and care coordination services, including participation in child welfare meetings, court appearances, medical and behavioral health appointments, connection to community resources, and supervision of parent-child visits when appropriate and within the scope of the position. 

6. Complete accurate, professional, and timely documentation, including progress notes, treatment plans, and required treatment updates to child welfare. Maintain documentation with the understanding that clinical records may be subject to review or subpoena; clear, objective, and timely documentation is essential. 

7. Participate in required weekly clinical group supervision and individual supervision. 

8. Maintain established productivity standards, including an average of 20 hours of direct client contact per week, while ensuring timely and accurate completion of all required documentation. 

9. Assist with the orientation, training, and ongoing support of new team members, interns, and Just Care Coaches, as appropriate. 

10. Maintain and protect the confidentiality of client, organizational, financial, and other sensitive information obtained while performing job responsibilities, in accordance with applicable laws, regulations, and organizational policies. 

11. Maintain all required certifications, registrations, and credentials, including CADC and/or QMHA credentials when applicable, and complete all required continuing education, annual training, and other requirements established by the Oregon Health Authority, applicable credentialing bodies, and Squibb Counseling Services. 

12. Travel as necessary to fulfill job responsibilities and perform other duties consistent with the employee's qualifications, training, and scope of practice. 

Qualifications: 

1. Meets requirements of Mental Health and Addictions Certification Board of Oregon. 

2. Certification as a QMHA, CADC or equivalent licensure is required. 

3. Minimum of 2 years’ experience in a mental health setting preferred. 

4. Strong understanding of mental health and substance use disorders, treatment modalities, and client-centered care. 

5. Excellent communication and interpersonal skills, with the ability to build rapport with clients and families. 

6. Ability to work independently and as part of a collaborative team. 

7. Proficient in using electronic health record (EHR) systems. 

8. Commitment to ethical practices and maintaining client confidentiality. 

Other requirements 

1. Valid driver’s license, insurance, and working vehicle. Documentation will be requested. 

2. Must be willing to provide services in most family homes and drive to remote areas. Mileage is reimbursed at the federal mileage rate. 

3. Good judgment regarding completing tasks while maintaining personal safety. 

4. Strong organizational and communication skills. Must have basic computer skills and experience including some or all of: MS Word, MS Excel, Outlook, Adobe Acrobat, FileMaker Pro and an electronic health record (EHR). 

5. Preferred experience implementing any of the following: experience working with unhoused or unstably housed individuals, behavioral approach to treatment/treating families, clinical protocols, community outreach services, home visiting models of care. 

6. Upon hire, if not already, a Just Care Coach is required to register as a CADC-R and QMHA-R and achieve CADC I and QMHA I within two years of hire.

“At Squibb Counseling Services, we believe healing is a collaborative endeavor that requires an approach of honest caring without judgment. We help our clients identify and achieve their goals for treatment. We strive to eliminate barriers to high-quality mental health services and tailor therapy to individual needs, with sessions that may incorporate the outdoors, community spaces, and animals.”