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Financial Aid Counselor

Hiring Department

The University of Texas Permian Basin's Department of Financial Aid welcomes applications for the position of Financial Aid Couselor.

Salary Range

$47,000.00 depending on qualifications

Essential Functions

The Financial Aid Counselor supports student access and enrollment by providing accurate, timely financial-aid counseling and administering assigned aid-processing and compliance activities. Reporting to the Director of Financial Aid, the position counsels prospective and current students and families, reviews applications and records, makes delegated eligibility and professional-judgment determinations within established federal, state, and institutional requirements, runs assigned Title IV reports and automated processes, maintains accurate financial-aid records, and escalates policy exceptions or higher-risk compliance matters to designated leadership. The position collaborates with Financial Aid staff and campus partners to help students understand aid options and complete required steps.

Student and Family Financial Aid Counseling

1. Counsel prospective and current students and families regarding financial-aid programs, application requirements, eligibility, awards, federal loan responsibilities, required documentation, and available resources.
2. Respond to inquiries, assist with application completion, identify missing information, explain required next steps, and follow up on unresolved items within assigned responsibility.

Application, Eligibility, and Award Processing

3. Review assigned applications, records, loan eligibility, awards, and related transactions for completeness and accuracy and complete routine corrections or adjustments within established procedures.
4. Make delegated eligibility and professional-judgment determinations within established authority, document decisions, and escalate policy exceptions or cases requiring higher approval.

Compliance, Reports, and Records

5. Run assigned daily and weekly reports and automated processes required to support Title IV, state, federal, and institutional financial-aid compliance.
6. Analyze assigned financial-aid records for accuracy and compliance with applicable federal and University requirements; correct routine discrepancies and report material or systemic concerns to leadership.
7. Maintain accurate, timely, and confidential financial-aid records and prepare routine financial reports, status summaries, and related documentation for assigned processes.

Systems and Cross-Functional Coordination

8. Use Microsoft Word and Excel, PeopleSoft, COD, NSLDS, and other designated systems to process assigned work, maintain records, monitor status, and support accurate reporting.
9. Coordinate with Financial Aid staff and campus partners to resolve student issues, obtain needed information, and support timely processing and service.
10. Maintain current knowledge of applicable financial-aid requirements, system changes, and assigned procedures through training and professional development.

Required Qualifications

1. Bachelor's degree.
2. Experience providing customer service, counseling, advising, or process guidance to students, families, or the public.
3. Proficiency with Microsoft Word and Excel.

Preferred Qualifications

1. Master's degree.
2. Two (2) years of financial-aid experience.
3. Experience with PeopleSoft Financial Aid, COD, NSLDS, or comparable systems.
4. Experience applying Title IV requirements, federal loan eligibility, verification, professional judgment, or related regulations.

Additional Information

Required Application Materials

1. Cover Letter
2. Résumé
3. List of References
4. Transcripts (Preferred)
5. Letters of Recommendation (Preferred)

Conditions of Employment

1. The job description is not a complete list of all responsibilities and duties performed by employees. Employees may perform other related duties as assigned by their immediate supervisor.
2. Employment is subject to an introductory period to monitor employee performance.
3. Once hired, the prospective employee must present documentation within three (3) days of the hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE). Applicants must be able to show proof of eligibility to work in the United States by time of hire. UTPB participates in e-Verify.
4. Employees must be able and willing to travel and perform duties away from campus as necessary and must be able to operate a licensed motor vehicle, have access to a dependable motor vehicle, and possess a valid state driver's license. Must have and maintain a satisfactory driver's record.
5. Employment is contingent upon a successful background check.
6. UT Permian Basin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Schedule

Generally, the normal work hours for the university are Monday through Thursday, 7:30 – 5:30 pm; Friday, 8:00 am – 12:00 pm with a one-hour lunch. The individual holding this position may need to be available early morning, evening, and on weekends to meet the needs of the department. Hours worked may differ with some departments.

Standard Working Conditions

1. Able to lift various materials up to 25 pounds on an occasional basis.
2. Able to bend, crouch, and reach continuously.
3. Physically able remain seated, frequently to continuously.
4. Able to remain standing up to 15% of the time.
5. Possesses dexterity abilities required to perform job duties including extensive keyboard work, operating office equipment, performing filing, and other job-related responsibilities that include extensive wrist and hand movement.
6. Standard working conditions may differ depending on department and occupation

University Benefits

1. UT Permian Basin offers an excellent compensation package including heath, retirement, & fringe benefits for eligible employees.
2. Coverage includes medical, prescriptions, life insurance, AD&D, and matching retirement provided by UTPB.
3. You may also be eligible to add dental, vision, family coverage, & flex-spending accounts, additional retirement, and a few other coverages as options too.
4. Fringe benefits include tuition reimbursement (after one year of service), wellness breaks, employee assistant program (EAP), and meal deals, among other perks and discounts!
5. Our benefits package, along with an ample leave policy, make for a great total compensation package.

About the University

The University of Texas Permian Basin is located in Odessa, Texas. It was authorized by the Texas Legislature in 1969 and founded in 1973. The Permian Basin is one of the fastest-growing, culturally vibrant, economically invigorated regions of the country – full of industry, culture, and wide-open spaces. At the academic heart of this area sits The University of Texas Permian Basin – which every year, delivers smart, savvy leaders across the U.S.

As a regional, comprehensive institution, The University of Texas Permian Basin serves a diverse community of students from the region, the state, and beyond. Through excellence in student-centered teaching, learning, research, and public service, the University cultivates engaged citizens and impacts lives while advancing the technology and public interests of West Texas.

Our vision is that the University of Texas Permian Basin will be an innovative, responsive university that thinks large and lives local. We will lead in advancing education, research, economic competitiveness, and cultural enrichment.
Visit our social media sites below for more information.

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Thank you for your consideration in today's job market. We look forward to connecting with you more in the future.

To apply, visit https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=10&JobOpeningId=16637&PostingSeq=1&SiteId=1&languageCd=ENG&FOCUS=Applicant

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