Advocate III-Resource Coordinator

Position Summary:

The Resource Coordinator assists guests experiencing homelessness with intake, assessments, documentation recovery, and connection to wraparound services. This role supports clients in meeting their goals, linking with current services, and maintaining compliance with the Coordinated Entry System for housing in Oklahoma City.

This position works closely with vulnerable single adults and families with children while providing trauma-informed support, case management assistance, data entry, and community resource coordination.

Key Responsibilities:

- Carry out the mission, vision, and values of City Care.

- Assist guests with shelter intake, assessments, and documentation collection.

- Complete HMIS data entry and other required documentation.

- Help clients obtain important documents such as IDs, Social Security cards, birth certificates, and proof of income.

- Educate incoming guests on shelter rules, expectations, and policies.

- Develop individualized plans with guests to address unmet needs and overall wellness.

- Connect guests to mental health, physical health, housing, food, and recovery resources.

- Provide case management support, referrals, and resource development.

- Collaborate with Oklahoma City Continuum of Care partners and community agencies.

- Maintain accurate and confidential client files and records.

- Conduct follow-up appointments and maintain consistent engagement with guests.

- Attend weekly staffing and community meetings as designated.

- Uphold professional confidentiality among guests, volunteers, interns, and staff.