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Program Assistant

Location: Joliet, IllinoisEmployment Type: Full-TimeJob Type: JobSalary: $40,000/year

About the Role

The Program Assistant supports the day-to-day operations of our programs and helps ensure they run smoothly. This isn't a behind-the-scenes role — you'll work directly with staff, participants, and partners, keeping things organized and moving. If you like variety, prefer doing over theorizing, and want your work to actually matter, this might be it.

What you'll do

- Coordinate logistics for program activities: scheduling, room bookings, supply orders, vendor contact- Maintain accurate records and databases; prepare routine reports for program leadership- Serve as a first point of contact for participants and community partners — answer questions, route requests, track follow-ups- Support grant and compliance documentation (collecting required paperwork, tracking deadlines)- Assist with event setup and coordination- Handle general administrative tasks that keep the program running: copying, filing, ordering, correspondence

About you

Required:- Associate's or bachelor's degree, or equivalent work experience- Strong organizational skills — you manage multiple things at once without dropping the ball- Comfortable with Microsoft Office (Word, Excel, Outlook) and willing to learn new systems- Clear written and verbal communicator- Reliable, detail-oriented, and able to work independently

Nice to have:- Experience in a nonprofit, government, or social services setting- Familiarity with database or case management software- Bilingual (English/Spanish) a plus

What we offer

- Salary of $40,000/year- Supportive team environment- Opportunity to make a real difference in the community