Front Desk Program Assistant (Part-Time)

Job Summary

Mothers Helping Others is a nonprofit organization dedicated to supporting families by providing essential resources and programs. We are seeking a reliable and compassionate Front Desk Program Assistant to join our team. This role is ideal for someone who enjoys working with the community, is organized, and is passionate about helping others.

Responsibilities

Front Desk & Client Support

• Greet and check in clients in a professional and welcoming manner
• Collect and process client co-pays
• Verify client insurance benefits and eligibility
• Record and track insurance payments accurately

Administrative & Program Support

• Assist with creating flyers and promotional materials for monthly programs
• Perform basic office and data entry tasks

Community Outreach

• Recruit volunteers for events and programs
• Solicit donations and build relationships with local businesses

Events & Programs

• Help coordinate and run the monthly Laundry Day Program (one weekend per month)
• Assist with Bingo fundraising events (three Tuesday evenings per month)

Qualifications

• No experience required – training provided
• Strong communication and interpersonal skills
• Basic computer skills (email, data entry, simple design tools)
• Organized, dependable, and detail-oriented
• Comfortable handling money and maintaining accurate records
• Passion for helping families and giving back to the community

Preferred Qualifications

• Bilingual (preferred but not required)
• Customer service or nonprofit experience is a plus

Work Location

• In-person

Schedule

• Wednesdays & Thursdays: 11:00 AM – 7:00 PM
• Three Tuesday evenings per month: 4:00 PM – 9:00 PM
• One Saturday or Sunday per month: 11:00 AM – 5:00 PM