Community Support Worker

Community Support Worker

Are you passionate about health equity, harm reduction, and making a tangible impact in your community? Albuquerque Health Care for the Homeless (AHCH) is seeking a dedicated Community Support Worker (CSW) to provide trauma-informed, client-centered care to unhoused individuals. In this vital field-based role, you will manage a caseload of 20–30 clients, meeting them where they are across the city using company vehicles to remove barriers to care and housing. If you are a critical thinker who thrives in diverse environments and believes in a Housing First philosophy, apply today to join our multidisciplinary team.

This is a full-time, non-exempt position. 

Duties and Responsibilities:

• Assess individual needs of clients
• Create individualized service plans with direct input from client in accordance with CCSS
  requirements
• Work in an integrated manner with other AHCH programs to optimize client care
• Refer client to appropriate programs and agencies for coordination of wrap-around
  services in the community
• Participate in client chart audits for peer review
• Provide direct service to clients with 60% of contacts conducted in home
  visits/community visits
• Perform duties in a trauma informed and client centered manner
• Ensure accurate and appropriate documentation of all client contacts in Electronic Health
  Record (EHR) within timeframe required by AHCH procedure and billing standards
• Attend program-specific meetings and trainings including clinical supervision with
  Behavioral Health Clinical Director
• Attend organizational meetings and trainings

Minimum Qualifications:

• Ability to work in a client centered, trauma informed, and harm reduction manner to assist clients in meeting the goals that they develop
• NM driver's license (or the ability to obtain an NM driver's license within 30 days of start date) and clean driving record
• A bachelor’s degree in a human service field from an accredited university and one year relevant experience with the target population

OR

An associate’s degree and a minimum of two years of experience working with the target population

 OR

A high school graduation or general educational development (GED) test and a minimum of three years of experience working with the target population

Preferred Qualifications:

• CCSS certification
• Experience in trauma-informed care and harm reduction models
• Bilingual or Spanish speaking