Behavioral Health Receptionist
Behavioral Health Receptionist
Location: East Brunswick, New Jersey Employment Type: Part-Time, 20 hours/week Work Setting: On-site
About the Role We're looking for a Behavioral Health Receptionist to be the welcoming face of our clinic. You'll manage the front desk, support clinical staff, and help patients feel comfortable from the moment they walk in. This role is central to how our practice runs day to day.
What you'll do - Greet patients and visitors at the front desk with warmth and professionalism - Schedule, confirm, and reschedule appointments using our electronic health records system - Answer phones, route calls, onboard clients, and take accurate messages - Verify insurance eligibility and collect copayments - update information in the system as needed
About you - High school diploma or GED required; undergrad degree or coursework in psychology, social work, health administration, or a related field is a plus - Prior front desk or administrative experience preferred, ideally in a healthcare or behavioral health setting - Comfortable with EHR systems or willing to learn quickly - Strong phone and interpersonal communication skills - Organized, reliable, and able to manage competing priorities without getting frazzled - Genuine empathy for people navigating mental health care - great "bedside manner"
Nice to have - Experience with insurance verification or medical billing - Bilingual (English/Spanish) - Familiarity with HIPAA requirements
What we offer - Supportive, mission-driven team environment - Consistent part-time schedule - Opportunities for growth within the organization. Training and preparation for all tasks.