Wellness Coach (Case Worker)
Min
USD $50,000.00/Yr.
Max
USD $55,000.00/Yr.
- SCOPE OF ROLE:
The Wellness Coach (Case manager) will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow-up.
- ESSENTIAL DUTIES & RESPONSIBILITIES:
- Provide case management to assigned caseload
- Develop and monitor individual service plans in conjunction with agency consumers
- Assist agency consumers with problem solving and crisis intervention
- Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
- Act as advocate for consumer as appropriate; encourage and support self-advocacy
- Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
- Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by SUS. Including funding sources i.e.; OMH, DOHMH, OASAS, HPD, HRA
- Supportive counseling to agency consumers as needed
- Regular home visits and hospital visits, as necessary
- Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
- Documentation of all services in compliance with agency standards
- Assist with moves with consumers and staff; also include lifting, packing and cleaning
- Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
- Liaison to community-based services and groups including civic, social service government, and business organizations
- Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and training
- Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
- Other duties as assigned
- REQUIREMENTS
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor’s Degree required
- Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System
PREFERRED QUALIFICATIONS & SKILLS
- Two years’ experience working with individuals with a history of homelessness, mental illness, substance use disorder and criminal justice involvement preferred.
- Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
- Experience or training in peer counseling or advocacy preferred
- Bilingual English/Spanish speaking preferred