Supervisory Interdisciplinary Clinical Director

Summary

The Fleet and Family Support Center (FFSC) Clinical Director is responsible for the overall administration and management of the FFSC, ensuring the effective delivery of comprehensive support programs designed to enhance the quality of life and readiness of service members and their families. ***ACCESS TO MEDICAL AND DENTAL CARE IN SINGAPORE IS EXTREMELY LIMITED. Please see Additional Information section below.***

Duties

Identifies the needs and concerns of the installation, presenting plans, recommendations, and providing assistance to correct readiness and retention issues. Collaborates with leadership, first responders, and supporting organizations (such as medical treatment facilities, law enforcement, legal, chaplain, MWR, and the American Red Cross) is crucial to leverage programs and services effectively. Informs the Regional Program Director (RPD) and installation leadership of unique or problematic issues, problems, and trends in FFSC services that exceed the capabilities of the FFSC. Responds to client and staff complaints or problems, taking necessary actions to resolve them, and serve on installation committees, boards, and councils as a subject matter expert on quality of life for military personnel and their families. Additionally, represents FFSC in higher headquarters working groups and assist in developing long-range plans for Family Support Programs. Serves as the principal advisor to the Installation Commanding Officer (ICO) on FFSC-related program delivery. Identifies plans and strategies to assist commanders with preventing, identifying, and addressing family readiness challenges to maintain unit cohesion and operational and family readiness. Monitors enterprise or locally developed performance metrics, making recommendations regarding the continued use, enhancement, or reduction of programs, personnel, and material and facility footprints. Supports command and regional efforts to maximize cooperation, planning, and information sharing, including with other service branches, Federal, State, and local government agencies, and private sector entities. Tracks trends and emergent data, liaises with stakeholders to maintain awareness of current issues, anticipates shifts in required services, and maintains a prepared and tactically ready response posture in the event of emergencies. Develops and execute family and Service member programs related to readiness, retention, and crisis response, and ensure that all staff are adequately trained on the dynamics of domestic violence, abuse, and intervention strategies. Participates in the development of the installation Emergency Family Assistance (EFA) plan, ensuring the inclusion of procedures for activating, sustaining, and concluding the EFA response. Maintains a Mobile Crisis Management Team that deploys as part of a surge force upon request from CNIC to support other Regions in times of emergency. Keeps the Regional FFSP Program Manager and the installation Commanding Officer informed of emergent issues. Ensures that the FFSC meets all CNIC Certification Standards by conducting periodic and scheduled annual reviews, documenting shortfalls, and instituting plans to re-achieve compliance when found otherwise. Leads the annual review process, which includes the CNIC's quadrennial Certification Review, FFSC self-assessments, and regional reviews. May also be tasked with reviewing other FFSCs. Develops, plans, and directs the use of appropriated and non-appropriated fund resources to ensure program delivery. Documents, reports, conducts, and analyzes formal and informal needs assessment results to ensure the availability of long-term proactive programs and services. Establishes and maintains an informal network with on- and off-base human service agencies to establish and deliver services and promote FFSC activities and services. Ensures all reporting requirements are complete, accurate, and submitted in a timely manner to the requesting entity and prepare periodic reports and presentations with an updated status on programs and activities, presenting and disseminating them to the community as needed. Responsible for the proper execution of the financial resources allocated to the FFSC, which include Navy appropriated funds, Army reimbursable dollars, and OSD Reimbursable funds. Develops an annual budget for the following fiscal year no later than May of each year, following a review of historical execution, and based upon the anticipated requirements. Monitors and analyses manpower reports and vacancy rates to ensure proper staffing and identifies any shortfalls in meeting expected manning levels. Initiates and tracks recruitment actions, for APF and NAF closely monitoring all aspects of the hiring and onboarding processes Serves as the first-level supervisor to professional and administrative staff, including civilian, military, non-appropriated fund (NAF), and volunteer personnel assigned to the FFSC. Organizes, sets, and monitors workflow, providing staff the opportunity to obtain or retain special licensing and other training to be eligible to perform their duties. Serves as a reviewer for performance evaluations, approves and authorizes leave and timecards, and provides advice, counsel, and instructions on technical and administrative personnel matters.

Requirements

Qualifications
Must have Five (5) years' progressively responsible specialized experience managing services and implementing policies of a Department of Defense (DoD) Fleet and Family Support Services program in support of the military and their families Must possess a licensure/certification by a state or U.S. territory that provides legal authority to provide clinical services as an independent practitioner in the fields of Licensed Professional Counseling, Marriage and Family Therapy, Clinical Social Work, Clinical Psychology or Counseling Psychology AND two (2) years, full-time, post-masters supervised clinical experience. Knowledge of Fleet and Family Readiness Center services, service delivery systems, concept, principles, and theories to effectively and efficiently manage FFSC programs. Knowledge of the Navy organization, mission, and lifestyle; the psychological and socioeconomic factors affecting command and mission readiness; and the impact on individuals and families within the military community to identify and resolve installation needs and concerns and resolve client complaints and problems. Knowledge of Federal, state, and municipal human service laws, programs, policies, and directives to disseminate updated program information to ensure installation meets standards and to review and verify long-term plans. Knowledge of development, procurement, award, and administration of military support/human services contracts to provide technical direction to contractor personnel assigned to FFSC. Knowledge of resource management, and appropriate and non-appropriated fund resource procedures, policies, and requirements. Knowledge of and mastery in applying social science research methodology, strategies, sampling, techniques, and research report preparation to prepare local needs assessments to meet military and community needs. Knowledge of organizational development and management techniques to direct complex, simultaneous programs of the FFSC. Knowledge of the CNIC Fleet and Family Support Program and comprehensive knowledge of military lifestyles including common stressors (e.g., frequent separations, high stress working environments, etc.) to effectively modify treatment programs to meet the needs of the military community. Knowledge of family systems related to patterns of abusive behavior and abuse response, substance abuse, human behavior, human sexuality, attention deficit disorder, and juvenile delinquency and skill in applying the current Diagnostic and Statistical Manual of Mental Disorders to recognize, identify, and assess mental disorders and personal social problems, reach accurate conclusions, and provide appropriate solutions. Knowledge of employing various evidence-based and trauma-informed counseling to effectively interview and clinically respond to clients' needs, assess suicidal and homicidal risks and substance abuse issues, reach accurate conclusions, and provide appropriate solutions. Knowledge of applying laws, rules, regulations, policies, procedures, directives, and instructions governing child and spouse abuse and family violence issues and professional knowledge of family violence dynamics to identify situations of family violence, conduct risk assessments and coordinate safety planning. Knowledge of various evidence-based and trauma-informed counseling approaches (e.g., behavior modification, client-centered, rational-emotive, family systems, brief solution-focused, and reality therapies), research methods, group dynamics, motivational interviewing, developmental psychology, and family systems therapy to counsel individuals and groups. Knowledge of applying Navy directives, policies, and programs; privacy act, confidentiality, FAP, maintenance of records, criminal history background checks, and other administrative program requirements to oversee quality assurance and auditing of FFSC programs. Knowledge of a wide range of qualitative and quantitative analytical methods for assessing and improving program effectiveness or complex management processes and systems. Skill in applying various verbal and written communication methods and techniques to create professional papers and documents; to document and report assessment results; and to prepare and give presentations on status of program/activities. Ability to communicate using various verbal communication methods and techniques to maintain cooperative and professional relationships with law enforcement, child protective services, medical treatment facilities, and senior personnel from commands of offenders and victims; present sensitive and controversial information to groups of people; and advise on cases and counseling services. Ability to exercise all delegated supervisory and managerial authority to the fullest extent possible with responsibility for accomplishing the designated mission. Ability to supervise and direct the work of other employees, monitor performance, and assure adequate internal control procedures are developed and operative.

Education
This position requires the incumbent to be Tier III qualified in accordance with SECNAVINST 1754.8. Must possess one of the following: Master's degree from a program accredited by the Council for Accreditation of Counseling and Related Education Programs or an equivalent degree. Master's degree from a program accredited by the Commission on Accreditation for Marriage and Family Therapy Education or an equivalent degree. Master's degree in Social Work from a graduate school of Social Work accredited by the Council on Social Work Education or an equivalent degree. Doctoral degree in clinical or counseling psychology from an American Psychological Association (APA) accredited university or professional school and a 1-year APA accredited clinical internship. Proof of education MUST be uploaded at time of application for consideration. If degree is not conferred, you MUST provide a copy of your high school diploma or equivalent with your college transcripts. When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of high school transcripts, college transcript, or a list of courses which includes grades earned, completion dates, and quarter and/or semester hours earned as part of the application package. Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States. All substitutions of education for experience will be made in accordance with OPM approved qualification standards. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html

Required Documents

The following documents are required at the time of application: Resume: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume is illegible/unreadable If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation. Proof of SOFA sponsorship: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian) If claiming Family Member Preference: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian) AND a copy of marriage certificate If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.). If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50. Proof of education/training: provide a copy of your awarded/conferred college transcript(s) if claiming education consideration Licensure/certification by a state or U.S. territory - A current license (containing licensure number) Note: Applications missing any required document(s) will not be eligible for consideration.