Aquatics Operations Coordinator

Inspired by the work we do every day, the JCC is an organization centered by Jewish values and focused on creating meaningful experiences and opportunities to enrich, connect, and positively impact our community.

We pride ourselves on our inclusive and welcoming workplace and celebrate the diversity of our employees. 

We value all members of our team in a supportive environment in which everyone is treated with appreciation and respect and positioned to do their best work every day.

SUMMARY:

Are you passionate about creating a safe, engaging, and well-managed aquatic facility? We are seeking a highly organized and proactive Aquatics Operations Coordinator to join our dynamic team!

If you’re a multitasker who thrives on keeping operations running smoothly and a proactive problem solver who handles details with precision and grace, this could be the perfect role for you. Join us and make a meaningful impact—both in and out of the water.

Under the director of the Aquatics Director, the Aquatics Operations Coordinator is responsible for supporting the safe, efficient, and compliant operation of the aquatic facilities. This position oversees daily aquatic operations, safety protocols, staff training, and aquatic maintenance while ensuring adherence to regulatory requirements and organizational policies. The role requires strong organizational skills, attention to detail, and the ability to manage multiple operational responsibilities in a fast-paced aquatic environment.

KEY RESPONSIBILITIES:

Aquatic Facility Operations & Safety

• Oversee the day-to-day operations and maintenance of all pool facilities.
• Maintain continuous surveillance of pools to ensure patron safety and respond promptly and appropriately in emergencies.
• Conduct regular inspections of pools and surrounding areas and identify and report unsafe conditions or equipment.
• Test and adjust pool water chemistry; accurately interpret readings from gauges, flow meters, and monitoring equipment.
• Maintain operational efficiency of filtration and recirculation systems.
• Record and maintain logs related to chemical levels, maintenance activities, and safety checks.
• Ensure proper storage, usage, and handling of pool chemicals in accordance with safety regulations to minimize hazards.
• Enforce all facility rules, regulations, and safety policies consistently.

Compliance & Documentation

• Prepare and maintain accurate activity and incident reports, including health department forms and sign-in sheets.
• Oversee the management of identification cards, waivers, and health/incident forms.
• In accordance with the laws of the State of Maryland and Baltimore County, ensure that routine pool maintenance and sanitation/disinfection are conducted properly.
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Staff Training & Certification

• Oversee lifeguard training programs, in-service sessions, and teach lifeguarding classes to ensure staff maintain high performance and safety standards.
• Monitor, track, and maintain all staff certifications, including Lifeguard, CPR, First Aid, and AED credentials.
• Coordinate and facilitate certification renewals and recertification courses in compliance with regulatory and organizational requirements.
• Ensure all training materials and practices align with current industry standards and safety protocols.
• Manage inventory related to certification classes and training.
• Manage seasonal pool openings and closings, ensuring mechanical and structural integrity.
• Manage proposals for parts, repairs, and maintenance, track submissions, and follow-ups.

Leadership & Customer Service

• Under the supervision of the Aquatics Director, develop and administer a maintenance and service plan for equipment related to operations and Certifications, including the purchase of supplies and equipment.

• Under the direction of the Aquatics Director, review and update the Emergency Action Plan for the Owings Mills aquatics facility and ensure that staff are properly trained and drilled in its execution.
• Deliver exceptional customer service to members, patrons, and staff.
• Support special events and departmental activities as assigned.

• Serve as a lifeguard and/or WSI as needed and support the lifeguard team to ensure safe and effective coverage.
• Perform other duties as assigned.

QUALIFICATIONS:

• Minimum age of 21 years (exceptionally qualified candidates 18+ will be considered).
• High school diploma or GED required.
• Minimum of two (2) years of experience as a lifeguard and pool operator.
• Current Lifeguard, Lifeguard Instructor, First Aid, CPO, and CPR for the Professional Rescuer certifications (LGIT preferred) required.
• Strong communication, organizational, problem-solving and leadership skills.
• Ability to build and maintain positive relationships with staff, students, parents, and community members.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Willingness to complete additional training as required.
• Ability to work effectively in a fast-paced, high-pressure environment with constant mobility.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Ability to move equipment and supplies weighing up to 25 lbs. Comfort working in and around water, including swimming, performing basic water rescue skills, and maintaining balance on the pool deck. Ability to work in bright light conditions. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Frequently exposed to various environmental elements, including heat, cold, noise, dust, dirt, and pool chemicals. Requires consistent adherence to safety protocols and the use of personal protective equipment (PPE) such as masks, safety glasses, gloves, and ear protection.  Potential exposure to conditions that could result in injury requiring professional medical treatment; strict compliance with safety procedures is essential at all times.

 Aquatics staff work primarily in hot and humid conditions.  Indoor pool areas may have reduced air quality due to chloramines and ammonia compounds produced during the water disinfection process. The noise level is typically high. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

COMPENSATION AND BENEFITS:

Salary (or Salary Range): $50,000-$55,000   

Benefit & Perks: The JCC offers a comprehensive benefits package including generous time off, paid holidays, health, dental and vision insurance, 401(k) employer match, FSA/HSA options, life insurance, long term disability, complimentary membership to the Jewish Community Center, discounts on programs including preschool and summer camp, and wellbeing programming.

This job description is not intended to be all-inclusive, and incumbent will also perform other reasonably related business duties as assigned by supervisor or other management, as required. The JCC reserves the right to revise or change job duties as the needs arise. This job description does not constitute a written or implied contract of employment. 

The Jewish Community Center of Greater Baltimore is proud to be an equal opportunity employer. In keeping with our Jewish values, we are dedicated to a policy of nondiscrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law. We welcome everyone interested in our mission to join us. If you require accommodations, please contact us and we will make every effort to meet your needs.