Residential Counselor

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About SMH Academy

SMH Academy is a residential mental health program serving young adults ages 18–26. The program uses a whole-person model of care — addressing environment, nutrition, exercise, sleep, hygiene, community, and talk therapy alongside medication management when clinically indicated. Behavioral support is built on an earned-incentive framework rather than punitive discipline, and all programming is neurodiversity-affirming.

Position Overview

The Residential Counselor is a direct-support, mentorship-style role — not a clinical position. No degree or prior mental health experience is required, but it is preferred. Comprehensive paid training is provided, including instruction in neurodiversity-affirming care, the program's behavioral framework, and de-escalation techniques.

Residential Counselors work on-site with residents day to day, helping them stay on schedule, stay positive, and build the practical skills needed for independent living. A licensed therapist is on-site three days per week; Residential Counselors coordinate with the clinical team but do not provide therapy themselves.

What You'll Do

• Hold the schedule: Help residents follow the house's daily schedule, including meals, activities, and structured routines.
• Guide and redirect: Model a positive, encouraging attitude and respond to setbacks with patience and calm redirection.
• Teach life skills: Teach and support daily living skills — laundry, cooking, grocery shopping, budgeting, and household upkeep.
• Support neurodiversity-affirming care: Recognize and respond supportively to each resident's individual needs, communication style, and sensory preferences.
• Document and communicate: Note resident mood, participation, and any concerns each shift, and pass along updates to incoming staff and the clinical team.
• Maintain the household environment: Maintain a respectful, safe, and encouraging home environment at all times.

What We're Looking For

• Minimum High School Diploma — this role is fully trained on the job.
• A genuine interest in mental health, neurodiversity, and helping young adults build independence.
• Patience, reliability, and a calm, positive presence, including during difficult moments.
• Strong communication skills and comfort working as part of a team.
• Ability to pass a background check.
• Minimum age of 19 years
• Valid driver's license
• CPR/First Aid certification (can be completed during training)

Training & Support

All Residential Counselors complete paid training before working independently with residents, covering the program's behavioral framework, neurodiversity-affirming care practices, de-escalation and redirection techniques, and house procedures. Ongoing supervision and support are provided by the clinical and program leadership team.

Schedule & Compensation

8 or 12 hours shifts available, flexible schedule as this is a 24/7 role divided between several coaches $18/hour depending on experience

To Apply

Send resume to hello@smhacademy.com

Pay: $18.00 per hour

Work Location: In person