Constituent Services Coordinator

Constituent Services Coordinator, Government of the District of Columbia, Council of the District of Columbia, Ward 2. The Constituent Services Coordinator (CSC) serves as the primary liaison between Ward 2 constituents and the Councilmember. The CSC is responsible for coordinating and managing constituent inquiries, concerns, complaints, and service requests, ensuring they are addressed in a timely, professional, and responsive manner. Upon receiving a constituent inquiry, the CSC assesses the issue, determines the appropriate course of action, and either resolves the matter directly or coordinates with other staff members and District government agencies or departments to facilitate a resolution.  https://dccouncil.gov/jobs-solicitations/constituent-services-coordinator-2/