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Mission: The Domestic Abuse Project of Delaware County (DAP) works to prevent domestic violence and empower victims to move towards self-sufficiency.

 

Title:                   Safe House Advocate 1

Classification:   Full Time; Salaried; Non-Exempt

Location:            Media, PA

Work Schedule:    Monday-Tuesday (3pm-8pm); Wednesday (2pm-8pm); Saturday & Sunday (12pm-8pm)

 

The Safe House Advocate supports the mission of DAP by providing advocacy, counseling, information, referrals, and other related services to victims of domestic violence residing in the organization’s Safe House. The Safe House Advocate 1 position is a full-time position working a minimum of 40 hours per week including nights, weekends & holidays to ensure adequate coverage of the safe house.

Essential Duties:

  • Provides emotional support to Safe House residents via active listening
  • Responds to calls on DAP’s 24/7 hotline; providing crisis intervention, supportive listening, referrals and other support per organizational guidelines
  • Screens and assesses callers for shelter admittance per organizational guidelines
  • Provides and arranges for shelter for eligible persons
  • Orients residents to the Safe House, acquainting them with the physical space and guidelines for communal living
  • Supports residents in implementation of individual safety and goal plans
  • Supports Case Manager in providing individual advocacy, supportive services, counseling, crisis support, case management, and other services as needed
  • Provides information and referrals for residents and their children
  • Complies with guidelines related to government food supplies, gift cards, in-kind donations, and other resources
  • Assists in the care and maintenance of the Safe House (this includes cleaning, tidying, organizing donations, room preparation, and maintaining clutter-free environment)
  • Performs data entry, & accurately inputs statistical information in ETO & other required databases
  • Works cooperatively with other Safe House staff to support positive communal living environment Works cooperatively with other DAP staff to ensure holistic response and service delivery to residents
  • Understand and comply with all regulations relating to DAP, Coordinated Entry, Relocation Assistance, and other overseeing entities including but not limited to the PA Coalition Against Domestic Violence (PCADV) in order to implement programs effectively and by the standards with which DAP must adhere.
  • Provide coordinated entry assessments to all participants within Delaware County experiencing a housing crisis due to domestic violence.
  • Conduct pre-screen assessments and standardized assessment tool (VI-SPDAT) with individuals fleeing domestic violence
  • Provides clear responses and necessary documentation to requests for information for grant proposals, grant reports, or other organizational needs
  • Proven ability to maintain confidentiality regarding all activities at DAP, pertaining to both clients and staff, demonstrating consistent honesty and professionalism at all times.
  • Flexibility to work additional hours as needed on nights, weekends & holidays
  • Participates in organizational staff meetings
  • Completes and submits time sheets on time
  • Other duties as assigned 

Qualifications and Competencies:

  • Possesses strong interpersonal and communication skills, including active listening
  • Supports effective resolution of complex or sensitive disagreements or conflicts. 
  • Possesses ability to build constructive working relationships characterized by a high level of acceptance, cooperation & mutual respect. 
  • Possesses ability to work well independently, setting high standards of performance for self and assuming responsibility and accountability for successful completion of assignment or tasks. 
  • Possesses ability to work well with others and uphold a psychologically safe environment.
  • Maintains confidentiality and earn respect through consistent honesty and professionalism in all interactions
  • Already has or is willing to gain knowledge of the dynamics of domestic violence, understanding of the social service system and experience in crisis intervention in a residential setting preferred.   
  • Microsoft Office Proficiency (Outlook, WORD and Excel)

Work Environment:

  • Work is primarily performed in secured residential Safe House with communal areas as well as an office setting.  
  • Requires the ability to monitor and observe the activities of all residents within the Safe House.
  • Will have regular exposure to cleaning products, chemicals, and solvents
  • Ability to move or transport supplies or other equipment, while ascending or descending stairs
  • Must provide own reliable transportation

Other Requirements:

  • Successful completion of required organizational training within two weeks of hire date
  • Successful completion of required ongoing organizational training
  • Satisfactory Criminal Background Check and required clearances.

 

This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.  Duties, responsibilities & activities may change at any time with or without notice.