Community Outreach Coordinator

NOTE: ONLY APPLICATIONS SUBMITTED PER THE INSTRUCTIONS BELOW WILL BE CONSIDERED.

Role and Responsibilities

Friends of Little Sài Gòn (FLS) was established in 2011 with the mission to preserve and enhance Little Saigon’s cultural, economic, and historic vitality. FLS engages directly with Little Saigon community members to work toward this mission.

FLS seeks a Community Outreach Coordinator (“Coordinator”) who will be responsible for conducting outreach, providing educational information, and connecting with community constituents to share the current issues and opportunities in the neighborhood. The Coordinator will conduct general small business outreach, resident engagement, coordinate community volunteers, and synthesize this information for the Community Development Team and other FLS staff. The Coordinator will build trust and relationships with the aforementioned constituents to successfully accomplish FLS and community goals laid out by the established Little Saigon 2030 Action Plan and Phố Đẹp Safety Plan.

Outreach, Engagement, and Coordination: 

• Work closely under the guidance of the Community Development Manager to review and support implementation of strategies detailed in the Little Saigon 2030 Action Plan and Phố Đẹp Safety Plan. 
• Serve as a point of contact for small businesses and residents, providing information on policies, resources, and general neighborhood updates. 
• Recruit, train, and manage volunteers to get involved in community initiatives. 
• Coordinate participation among business owners, contractors, organizational partners, and others on specific projects.
• Support the implementation of neighborhood initiatives such as public realm improvements, coalition meetings, and research efforts.
• Participate in meetings and trainings with community development partners and coalitions. 

Operations & Administration:

• Create and manage the monthly volunteer newsletter on Flodesk, track engagement and data, and lead the development of the Volunteer Engagement Plan.
• Log, track, and analyze volunteer data on Little Green Light.
• Assist the Community Development Team in evaluating outreach efforts, recommending changes, and implementing strategies to improve effectiveness.
• Track all small business outreach monthly on Salesforce for grant reporting.
• Support other programs, including special events and daily operations in the Little Saigon Creative space, and activities as assigned.

Minimum Qualifications:

• Strong interpersonal and cultural competency skills to build relationships in the Little Saigon community. 
• One year of work experience in community and economic development, community organizing, social work, or other related areas.
• Strong oral and written communication skills in English.
• Effective oral communication skills in Vietnamese, Mandarin, or Cantonese.
• Experience conducting thoughtful community outreach with diverse populations.
• Ability to synthesize and communicate complex information to lay audiences.
• Experience gathering and synthesizing data in non-English-speaking populations.
• Ability to work in a fast-paced environment that requires critical thinking and adapting to changing conditions.
• Able to work a flexible schedule, including occasional evening, weekend, and event work in order to respond to community needs. 
• Competent use of Google Suite (Docs, Sheets, Slides) and willingness to learn new applications, including Flodesk, Salesforce, and Little Green Light.

Ideal Qualifications:

• Has personal and/or professional connections to Seattle’s Chinatown-International District.
• Experience working with non-English-speaking business owners.
• Experience with volunteer management.
• Fluent in Vietnamese, Mandarin, or Cantonese.

Compensation:

• Hourly pay range: $25.34/hour to $34.24/hour.
• Hiring pay range: $25.34/hour to $29.81/hour.
• Health insurance, including dental.
• Paid time off includes vacation, sick leave, bereavement, and holidays.
• ORCA business passport.
• Paid professional development opportunities. 

Application Information:

To apply, please send your cover letter and resume to levy.nguyen@flsseattle.org with the subject line “[First Name Last Name] Community Outreach Coordinator Application.” Applications will be accepted until Sunday, July 26, 2026, at 11:59 pm Pacific Time. This position is expected to start Tuesday, September 1, 2026.

FLS is an Equal Opportunity Employer and does not discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity/expression, age, marital status, political ideology, physical or mental disability, military, or veteran status.