VISTA Data Evaluation, Outcomes & Impact Coordinator - Encompass Housing

AmeriCorps VISTA Position Description

AmeriCorps VISTA (Volunteers in Service to America) is a national service program dedicated to ending poverty by building the capacity of nonprofit organizations and public agencies. VISTA’s mission is to strengthen and supplement efforts in low-income communities to eliminate and alleviate poverty by engaging volunteers from all walks of life, all geographical areas, and all age groups in a year of full-time service.

By joining the L.A. Works Volunteer Corps Program, you will be placed with one of our nonprofit partner organizations to serve for 12 months and tasked with a capacity-building project such as: creating sustainable systems to expand services, recruiting community members to volunteer in local programs, establishing a database of program alumni, and/or developing partnerships to bring new economic opportunities in Los Angeles County.

Benefits of AmeriCorps VISTA

• Living Allowance – VISTA members will receive a modest bi-weekly living allowance of $30,116.15 per year to cover basic expenses. 
• Relocation Allowance - If VISTA members move 50+ miles from their home to a new community, they will receive relocation travel assistance and a settling-in allowance.
• Healthcare Benefits – VISTA members will be able to choose between reimbursement for healthcare or a healthcare plan that also includes dental and vision coverage.
• Professional Development - VISTA members will receive professional development opportunities from L.A. Works and AmeriCorps VISTA throughout the year.
• Child Care Assistance - VISTA members may be eligible to receive a child care benefit if they have children under the age of 13. 
• End of Service Award – At the end of their service, VISTA members will be able to choose between the AmeriCorps Segal Education Award of $7,395 to pay for education expenses or a cash stipend of $1,800. 
• Non-Competitive Eligibility (NCE) - Once VISTA members complete their term of service, they will qualify for NCE, a unique hiring path that makes it easier for federal agencies to hire VISTA alumni.

Eligibility Requirements

• Be 18 years or older and cannot be enrolled in an undergraduate program 
• Pass a national service criminal history check
• Hold one of the following citizenship statuses: US citizen, US National, Lawful Permanent Resident Aliens or the following legal residency classifications: refugee, asylum or asylee, temporary protected status, or DACA status
• AmeriCorps VISTA cannot accept applications from international students on OPT/CPT visas

VISTA Data Evaluation, Outcomes & Impact Coordinator

About Us

Encompass Housing provides recuperative care, housing navigation, housing retention, and supportive services that improve housing outcomes and economic mobility for vulnerable individuals and families. The organization relies on data-driven decision-making and strong funder partnerships to maximize program impact and ensure effective service delivery.

Employment Type: Full-Time

Work Setting: 100% In-Person

Location: Long Beach, CA 

Reports to: Betty Medina - Chief Operating Officer

Position Overview

The VISTA Data Evaluation, Impacts, and Outcomes Coordinator will build organizational capacity by strengthening systems for data collection, evaluation, and impact reporting. The member will work with leadership and program staff to develop sustainable processes that measure outcomes, track grant performance, and communicate organizational impact to funders and stakeholders. The VISTA member will help create standardized reporting tools, improve data quality, analyze program outcomes, and support continuous quality improvement efforts. By establishing effective evaluation systems and documenting measurable outcomes, the member will help Encompass Housing demonstrate program effectiveness, strengthen funding opportunities, and improve services for individuals and families experiencing housing instability and poverty.

Key Responsibilities

Strengthen data collection and evaluation systems.

• Assess current data collection processes with the rollout of our new platform (Chorus) and identify opportunities for improvement.  
• Develop standardized tools, reporting templates and procedures for collecting program and client outcome data. 
• Collaborate with program staff to ensure accurate and consistent data entry and tracking. 
• Support staff training on data collection procedures.
• Create documentation and training materials to support long-term use of evaluation systems. 

Measure and report grant impacts and program outcomes.

• Collect, organize and analyze program performance data related to grant-funded activities. 
• Develop outcome dashboards, reports and visualizations for internal and external stakeholders. 
• Prepare impact narratives and performance reports for grant applications and funder reporting requirements.  
• Track key performance indicators (KPIs) and outcome measures to demonstrate program effectiveness. 

Support data-driven decision making and organizational learning. 

• Conduct regular reviews of program data to identify trends, successes, and areas for improvement.  
• Present findings and recommendations to leadership and program teams.  
• Develop outcome measurement frameworks that align with organizational goals and funder expectations.  
• Support continuous quality improvement efforts by using data insights to enhance programs and services. 

Qualifications

• Bachelor's Degree Required
• Strong communication skills 
• Team Player 
• Strong background in technology and database management system
• Bilingual - English/Spanish (Preferred)