Clinical Director

The Clinical Director provides strategic leadership for the organization's clinical services and is responsible for building and leading a high-performing clinical department that delivers consistent, person-centered support across the organization.

This role oversees behavior services, clinical operations, staff development, quality improvement, regulatory compliance, and service outcomes while fostering a culture of accountability, collaboration, and continuous improvement. The Clinical Director develops clinical talent, strengthens systems and processes, partners with operational leaders, and helps shape the future of clinical services at Shared Wellness.

The ideal candidate is an experienced, collaborative leader who enjoys mentoring professionals, developing innovative clinical practices, building sustainable systems, and driving organizational excellence.

Key Responsibilities

• Provide leadership, supervision, mentorship, and professional development for Behavior Specialists, clinical staff, and interns.
• Foster a culture of learning, accountability, curiosity, and continuous improvement within the clinical department.
• Establish clear performance expectations, coaching plans, and succession strategies to strengthen clinical leadership and staff retention.
• Support recruitment, interviewing, onboarding, and retention of high-quality clinical professionals.
• Oversee behavior support services and ensure timely completion of functional assessments, behavior support plans, documentation, and ongoing clinical follow-up.
• Collaborate closely with operations, nursing, Wellness Center staff, family services, and other interdisciplinary teams to provide integrated, person-centered supports.
• Champion innovative clinical practices that promote whole-person wellness, trauma-informed care, relationship-based supports, and meaningful community inclusion.
• Ensure compliance with Pennsylvania Office of Developmental Programs (ODP) regulations, licensing requirements, Human Rights Team standards, and organizational policies.
• Lead Human Rights Team processes while promoting ethical, person-centered decision-making throughout the organization.
• Utilize data, outcome measures, and quality indicators to evaluate clinical effectiveness, identify trends, and implement continuous quality improvement initiatives.
• Partner with operational leadership to address complex clinical situations, strengthen service quality, and improve outcomes for individuals served.
• Provide leadership and consultation during behavioral crises and significant incidents.
• Participate in organizational strategic planning, program development, and growth initiatives.
• Develop and monitor departmental budgets, staffing plans, and resource utilization.
• Build strong partnerships with families, community organizations, healthcare providers, and other external stakeholders.
• Represent Shared Wellness within professional organizations, community partnerships, and industry networks.
• Participate in leadership on-call responsibilities as assigned.

Qualifications

Required

• Master's degree in Social Work, Psychology, Counseling, Applied Behavior Analysis, or another related human services field.
• Pennsylvania clinical licensure, Pennsylvania Behavior Specialist qualification, BCBA certification, or an equivalent clinical credential.
• Minimum of five years of leadership experience supervising clinical professionals, managers, or interdisciplinary teams.
• Experience supporting individuals with intellectual and developmental disabilities.
• Demonstrated success developing teams, improving organizational performance, and implementing effective clinical systems and processes.
• Strong knowledge of behavior support, crisis intervention, trauma-informed care, and person-centered practices.
• Excellent communication, leadership, coaching, and relationship-building skills.
• Valid driver's license and reliable transportation.

Preferred

• Experience leading clinical services within an intellectual and developmental disabilities (IDD), behavioral health, or human services organization.
• Knowledge of Pennsylvania ODP regulations, licensing requirements, and Human Rights Team processes.
• Experience with quality improvement initiatives, program development, strategic planning, and outcome measurement.
• Experience using clinical data and performance metrics to improve organizational outcomes.