Philadelphia Crisis Line Counselor 1

This is full performance mental health work consulting, advising, and providing mental and behavioral health crisis and suicide intervention in a twenty-four hour, seven days a week crisis call center. Employees in this class provide evidence-informed crisis intervention, suicide prevention, information and referral, and follow-up services to individuals in emotional distress who contact the Philadelphia Crisis Line. Employees in this class provide a facilitative service to the general public, system partners and healthcare professionals on matters pertaining to evaluation, placement, and treatment. Significant aspects of the work include authorizing legal warrants for involuntary psychiatric evaluation and commitment requests.