Training and Development Specialist
The Training and Development Specialist will design, coordinate, deliver and evaluate training and professional development programs and policies and procedures to fulfill organizational needs in alignment with the strategic goals of utilizing Social Role Valorization, Ukeru and Charting the Life Course frameworks. This position works collaboratively with leaders across the organization to identify training needs, develop learning solutions, facilitate engaging training experiences and promote employee growth and organizational effectiveness. This position plays a pivotal role in assisting the efforts of the Human Resources Department in completing its goal to be the Employer of Choice within human services and the Quality Department with its goal to be in compliance with PA Code Chapters 6100, 6400 and 6500 regulatory requirements at all times.
Supervisory Responsibilities:
Oversees day-to-day activities of new hire trainees and consultants.
Evaluates the readiness of new hire trainees to advance from Orientation Training.
Responsibilities:
Designs, develops, implements and evaluates training programs for employees at all levels of the organization.
Reviews existing training programs; suggests enhancements and modifications as needed to improve engagement, learning, and retention and/or to meet the changing needs of people supported, the organization, or the industry.
Facilitates and conducts new hire orientation and onboarding programs. Must be familiar with Mainstay Life Services’ personnel policies and procedures.
Develops instructor-led, virtual and self-paced learning materials.
Ensures training materials and programs are current, accurate, and effective.
Creates training curricula, participant guides, presentations, job aids and other learning resources.
Provides training on use of Relias LMS, Open Future Learning LMS and other platforms to supervisors allowing them to effectively utilize LMS reporting tools to support their direct reports in achieving 100% training completion and compliance.
Maintains current knowledge of new methods and techniques for training, as well as training requirements applicable to the organization and/or industry.
Identifies problems and opportunities, such as operational changes or industry developments, for which training could provide assistance.
Conducts or facilitates required and recommended training sessions.
Coordinates and monitors staff credentialing.
Establishes and maintains professional relationships with external training sources.
Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
Coordinates internal staff training registration utilizing LMS; coordinates program-specific and resident training as needed.
Implements an assessment tool to measure training effectiveness; provide feedback to management.
Manages agency training records; ensures that all training activities are properly recorded and maintained.
Develops reports for management to monitor date-specific mandatory trainings, annual training hour requirement, and completion of all other elective/mandatory trainings
Ensures compliance with all state and county licensing and monitoring regulations
Ensures training milestones and goals are met while adhering to approved training budget.
In collaboration with supervisor, prepares training budget.
Handles logistics for training activities including venues and equipment.
Other duties:
Reviews and provides suggestions to supervisor to enhance training processes.
Updates job knowledge by participating in educational opportunities, reading professional publications, and maintaining industry networks.
Active member of the retention committee.
Maintains confidentiality of all staff and resident information.
Responsible for the completion of other related duties as assigned.
Core Competencies
Person Centered Care: The skill of providing a holistic care approach by understanding all person’s beliefs and values.
Teamwork: The skill of demonstrating and fostering cooperation, communication, trust and consensus among individuals and groups.
Ethics/Responsibility/Integrity: The skill of gaining the confidence and trust of others through honesty, authenticity, and acceptance of responsibility.
Communicates Effectively: The skill of communicating both orally and in written formal in a professional and concise manner
Hours
37.5 hours per week. Monday through Friday; occasional weekends as needed
Physical Requirements
Vision Acuity for the Position: Vision is Essential Vision is Non-Essential
Environmental Conditions: 90% Inside – 10% Outside
Workers may be Exposed to: Cold Heat Dust Mist Odors
Physical Requirements for the Position: ability to lift 25 pounds occasionally. This position requires the ability to sit, stand, speak, hear, operate a computer, presentation equipment and other office technology. The position may require sanding for extended periods while facilitating training sessions, moving throughout training environments.
Knowledge and Skills
Strong PC skills required (Microsoft Word, Excel, PowerPoint, Outlook)
Working knowledge training coordination
Knowledge of 6100/6400/6500 regulations training requirements a plus
Experience with Paycom and/or Relias LMS a plus
Effective communication, verbal and written, with all levels of agency
Professional presentation skills
Must possess excellent customer service skills
Must be organized, set priorities, meet deadlines and be detail oriented
Ability to work in a fast-paced environment; proficiency in coordinating multiple tasks
Ability to work both independently and as part of a team
Must maintain strict confidentiality of all information in compliance with federal, state, county laws and regulations.
Education and Experience
Bachelor’s degree, in human resources, or related field plus one year experience preferred; or minimum of three years experience in recruitment, human resources, training coordination or DSP; or any equivalent combination of education and experience of the above requirements
Employment with Mainstay Life Services is an “at will” relationship. “At will” means that employment is of no specific length. It also means that employees and Mainstay Life Services both retain the discretionary right to terminate employment at any time if either is dissatisfied for any reason. I have reviewed the information contained in this job description and agree to accept the specific duties and responsibilities that may be assigned by my supervisor.
Mainstay is an Equal Opportunity Employer
All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other characteristics protected by law.