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Community Liaison/Administrative Assistant

Care From the Heart
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Join our team as a Community/PR Coordinator to drive growth of in-home care services (individual clients, private care) through targeted outreach, relationship-building, and ongoing client follow-up.

This position is a full-time ONSITE position. Residents of Santa Cruz County are highly desired. (Please, if > than 20 miles commute, do not apply). Days off will be Tuesdays and Saturdays. (Every Sunday is a work day, in addition to Monday, Wednesday, Thursday, and Friday) .

You will play a pivotal role in expanding our market footprint and representing Care From The Heart as you lead revenue growth, sales strategy, and develop strategic partnerships.

This position works closely with and reports directly to our CEO and business owner, who heads all marketing and sales for the company.

You will also perform administrative work, including answering the phones, and various clerical activities as directed by our CEO and Office Manager.

This position involves emails, phone calls, and in-person visits with business owners, marketing directors, and medical offices and agencies.

You will perform daily administrative work and activities as part of this role.

Key Areas of Responsibility

  • Generate leads and close contracts with new clients in the Santa Cruz County area
  • Prepare and deliver persuasive presentations to prospective new clients (both in-home clients and Facilities clients).
  • Build and nurture relationships with referral sources (local hospitals, care services forums, community resources, etc.)
  • Follow up with current clients to ensure satisfaction and any new/revised needs
  • Manage the Santa Cruz County area territory and track performance

· Build and maintain high-value relationships with these clients

  • Assist in writing various content for marketing. This will include development and publication of copy for our brochures & email campaigns.
  • Contact local businesses and advertisers for leads on new clients
  • Meet with clients in person. Perform follow-up calls to close sales with new clients.
  • Manage assigned projects and take ownership of these projects, handling them from inception to completion. These projects will include, creation and circulation of brochures.

REQUIREMENTS & QUALIFICATIONS

  • Bachelor's degree highly preferred
  • Valid California Driver’s License Required with no moving violations on record
  • Proof of driver's insurance
  • Minimum 1-3 years of recent experience in business development, sales, marketing, and business relationship management
  • Experience in the medical industry is highly desired.
  • Exceptional communication, negotiation, and relationship management skills
  • Self-motivated, results-driven mindset with a passion for meeting targets
  • Strong verbal and written communication skills
  • Ability to work independently and as part of a team
  • Client-facing: Must have professional demeanor and appearance
  • Must reside within 30 miles of Soquel, CA (Please NO out of state applicants)
  • We are a Non-Smoking, Non-Vaping office

PREFERRED

  • Experience the In-Home Care Services Industry, gerontology, or related field

SCHEDULE

  • Day shift
  • No nights
  • 2 day work week Wednesdays and Thursday

WORK LOCATION: In person and onsite in our Soquel Office plus various Santa Cruz County locations. Company vehicle provided for community outreach events and visits.

Work Location: In person

Job Type: Part-time