CFI Care Coordinator

Choices for Independence Care Coordinator

The NH Care Collaborative CFI Program is seeking a energetic, positive, compassionate professional to join their teams. This position is work out of your home in NH. Travel to client homes within 1 1/2 hours of home.

Position Title: Care Coordinator, NHCC CFI Program

Reports To: Director, NHCC CFI Program

FLSA Status: Non-Exempt

Location: Remote, Reside within 30 minutes of NH and travel to see clients within 1 ½ hours of home.

POSITION SUMMARY

To provide on-going assessment, monitoring and care coordination to the identified population in order to assure quality of care and quality of life.

ESSENTIAL JOB DUTIES, ACCOUNTABILITIES AND RESPONSIBILITIES

· Provide information relative to Choices for Independence waiver and care coordination services to community members, community social service agencies, clients, families and others who inquire about the program;

· Respond in a timely manner to inquiries about services and/or application for services;

· Assist clients to properly complete paperwork, and process paperwork promptly, as needed;

· Assess the needs of clients and provide education and counseling support to caregivers/families and clarify all related issues;

· Assist in efficient and effective communication with CFI nurse and scheduling of annual reassessment, and develop, with client, an individualized Care Plan that meets the needs of the client;

· Obtain all required signatures on Care Plan and all revisions/updates of Care Plan, route copies of Care Plan and all revisions/updates appropriately, and maintain in file Care Plan and all revisions/updates;

· Locate, obtain and coordinate services necessary to implement the Care Plan;

· Document, monitor, and evaluate service being provided under the Care Plan, coordinate the implementation of any necessary corrective actions and/or modifications of services, and insure that supportive care continues to community based so long as possible and desirable by the client consistent with program rules and policies;

· Communicate with every eligible client, family, informal supports, service providers, NH state nurses, BEAS, and collateral others as needed to effectively implement the Support Plan and to continually fulfill the responsibilities of the Care Coordinator including, at a minimum, telephone contact with each client every thirty (30) days with face-to-face contact or home visit at least every sixty (60) days;

· Document, in an individual case record, which is maintained in a readily readable format, all relevant activities of the Care Coordinator and other required documentation

· Demonstrate consistent commitment and compliance with performance standards and/or other standards of practice established by BEAS;

· Actively participate in regularly scheduled supervision;

· Participate in regular team meetings.

· Traveling to meet with clients is an integral part of this role. All staff will need to travel to see clients within 1 ½ hours from their home. All CFI staff are required to carry auto insurance and sign an attestation statement affirming coverage is current.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

· Bachelor’s degree in health or human services, preferred.

· Individuals with an associate’s degree/High School Diploma will be considered when their wealth of experience suggests they have the skill set to meet the requirements of the position.

· Minimum 3 years’ experience with elderly and/or disabled adults.

· Demonstrated assessment and service planning skills.

· Demonstrated ability to work collaboratively with consumers, family members, and provider organizations.

· Computer literate.

· Proficient in MS Word, Excel and Outlook.

· Demonstrated organizational skills.

· Effective oral and written communication skills.

· Good interpersonal skills, openness and flexibility in working with diverse groups, enthusiasm for working collaboratively on community issues, willingness to implement the mission and philosophy of the program.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to answer a telephone and perform light work that includes walking or operating simple equipment for extended periods of time as well as occasional strenuous activity such as reaching or bending.

While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must occasionally lift or transport up to 20 pounds, stand for long periods of time, walk up to a half mile, and climb up to four flights of stairs.