Student Support Specialist

Apply online here: https://mansfieldhallaccount.bamboohr.com/careers/211. 

Benefits at Mansfield Hall

At Mansfield Hall, benefits are part of how we care for the full human doing meaningful, demanding work. We prioritize rest, stability, and trust, because caring for students starts with caring for our people.

Time Away & Leave

• Generous PTO for vacation, illness, and life events.
• Two-week paid Winter Break in addition to PTO.
• Paid and unpaid leave options, including medical, family, and bereavement leave.
• Employer-funded short-term disability (up to 4 weeks at 100% pay) and long-term disability coverage.

Health, Wellness & Financial Security

• Two medical plan options with employer-paid premiums and HSA contribution option
  Employer-funded wellness benefit for fitness, mental health, dental/vision, and more (rolls over annually).
• Dental and vision coverage options. 
• Employer-paid life and AD&D insurance, with voluntary additional coverage.
• 401(k) with Safe Harbor employer match.

Everyday Support

• Free meals and drinks during on-site shifts. 
• Cell phone and internet support for approved roles.
• Work-related expenses covered or reimbursed.

Culture as a Benefit
We operate with a mentor mindset of high support and high accountability. Work is structured so teams support one another, boundaries are respected, and people are trusted to take the time they need. We prioritize psychological safety, sustainability, and doing great work over burnout.

Position Summary: 

As a Mansfield Hall team member, you'll cover weekend & evening shifts and help students achieve their college dreams, develop independent living skills, and create meaningful lives.

Key responsibilities include:

• Developing & implementing student plans
• Coaching students in self-care, communication, and more
• Encouraging student independence & life skills
• Building strong relationships with students
• Collaborating with leadership to ensure quality programming
• Facilitating social interactions and extracurricular activities
• Availability during evenings and weekends is essential for this role.

Experience:

• Bachelor's degree in behavioral sciences or related fields (or equivalent experience)
• Juniors and Seniors may apply
• 1+ years working with diverse learners, higher education settings, or multiple stakeholders
• Experience supporting academic/social growth in a higher education environment
• Willingness to learn!

Desired Skills:

• Strong relationship-building abilities
• Professional representation of Mansfield Hall
• Knowledge of learning & social challenges faced by our students
• Team player with a passion for success

Working Conditions: 

• Internal: Work is performed primarily in a climate-controlled office environment with moderate noise from normal office activities. Occasional interruptions and distractions are inherent to a flex-space work environment. 
• External:
  Minimal local travel may be required. Work outside the office typically takes place in similar environments, such as campus buildings or campus spaces. 

Physical Demands: 

• The position involves standing and walking for brief periods of time. 
• Eye strain from reading detailed materials and computer work is possible. 
• The ability to lift up to 30 pounds (such as office equipment and supplies) is required. 
• Deadlines, workloads during peak periods, and shifting priorities may cause elevated stress levels. Finger dexterity and eye-hand coordination are needed to operate computer keyboards. Adaptive devices will be provided as needed to prevent repetitive motion injuries. 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside their normal responsibilities as necessary. 

Equal Opportunity Employer Statement: Mansfield Hall is committed to diversity and encourages individuals from all backgrounds, including people of color, women, and those with disabilities, to apply.