Assistant, Health Learning Resource Lab

Thank you for your interest in a career at Northcentral Technical College (NTC).

NTC offers outstanding career opportunities on a modern campus with state-of-the-art technology that allows for a collaborative learning and work environment. Employees are offered an amazing Total Rewards package with competitive salaries, excellent benefits, and generous paid time off – including two paid closures for the winter holiday (Christmas – New Year) and summer (week of July 4th), for most full-time positions.  NTC is “The College that Cares” and makes a difference in the lives of our employees and students.  If you have the desire to help students while positively impacting the community, we’d love for you to join our team! See why our current employees did!

Starting Hourly Rate Based on Qualifications:

$19.34

JOB SUMMARY, DESCRIPTION & QUALIFICATIONS:

Job Summary

The Health Learning Resource Lab (HLRL) Assistant supports the day-to-day operations by helping maintain organized, clean, and functional lab spaces. This role assists with preparing materials and equipment, managing supplies, and ensuring resources are available for scheduled activities. The assistant also provides general support to staff and helps with basic operational tasks to keep workflows running smoothly.

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodation.

Lab Operations & Environment Maintenance

Collect, sort, wash, dry, fold, and distribute laundry to ensure items are available for scheduled courses and activities.

Maintain clean and organized storage areas, prep spaces, and labs in the Center for Simulation and Innovation.

Set up and take down equipment and supplies for classes, simulation activities, and scheduled events.

Perform basic equipment checks (e.g., visual inspection, ensuring items are functional) and report issues that cannot be resolved to direct supervisor.

Follow established procedures, safety guidelines, and infection control practices at all times.

Supplies, Inventory & Laundry

Monitor inventory levels of lab and simulation supplies; restock rooms, HLRL, Central Supply, and storage areas as needed.

Refill consumable supplies (e.g., gloves, syringes, IV bags) and clean reusable items.

Assist with receiving, unpacking, labeling, and organizing incoming supplies and equipment.

Support basic inventory tracking by counting supplies and reporting low stock or discrepancies to direct supervisor.

Administrative & Operational Support

Assist faculty and staff in locating items needed for lab and simulation activities.

Submit maintenance and service requests when needed and follow up on status as assigned.

Participate in required training and stay informed on standard operating procedures and updates related to lab and simulation support.

Minimum Qualifications Required

In limited circumstances, NTC may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.

Education: High School Education / GED

Experience: 1 Year

Additional Experience Information:

One year of experience in a health-related occupation

Knowledge, Skills and Abilities

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities, including language skills, reasoning and mathematical abilities are essential.

Language Skills:

Ability to read, write and comprehend simple instructions, emails and memos; discuss information one-on-one and in small groups.

Math Skills:

Ability to add and subtract numbers using basic units of measurement.

Reasoning Ability:

Ability to critically think and solve problems involving a variety of concrete variables with limited standardization; interpret written, oral and diagrammed instructions.

Technical Skills:

Ability to navigate to and between computer applications; read/reply to emails, open/save/close files and applications; find, format and print documents; operate common office equipment.

Customer Service Skills:

Ability to actively listen, discern key information, and respond professionally; ask follow up or clarifying questions to diffuse escalated situations and offer appropriate problem resolution when necessary.

Other Requirements

Able to learn quickly in a fast-paced environment with ability to multi-task.

Able to work independently and be self-motivated

Able to organize, schedule, and prioritize work based on scheduled activities

Hold a valid Wisconsin driver’s license upon employment with the ability to meet NTC’s insurance carrier’s criteria

Physical Requirements 

Carrying/Lifting 10-25 lbs: High

Carrying/Lifting 25-50 lbs: Medium

Carrying/Lifting >50 lbs: Low

Sitting: Low

Standing/Walking/Climbing: High

Squatting/Crouching/Kneeling/Bending: Medium

Repetitive Hand/Foot Movement: Low

Pushing/Pulling/Reaching Above Shoulder: Medium

Work Environment 

Indoor/Office Work Environment: High

Outdoor Weather Conditions: N/A

Irritated or Agitated Individuals: Low

Hostile or Violent Individuals: N/A

Hazardous Fumes/Odors/Toxic Chemicals: Low

Confined Spaces (as identified by OSHA): N/A

Work-Related Travel: N/A

Smell Requirement: N/A

Specific Vision: Low

Hearing: High

Taste: N/A