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Job Requisition ID: 54797 
Opening Date: 04/15/2026
Closing Date: 04/29/2026
Agency: Department of Children and Family Services
Class Title: OFFICE ASSOCIATE - 30015 
Skill Option: Keyboarding 
Bilingual Option: None
Salary: Anticipated Starting Salary after 7/1/26- $4,144/month; Full Range $4,144-$5,429/month
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code: 

PUC: 90708081

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

  • Reviews referrals and other documents coming to the Office of Housing and Cash Assistance (OHCA) for the Extended Family Support Program, Norman Services, the Youth Housing Assistance Program, and the Family Unification Programs to ensure accuracy of information 
  • Performs complex, specialized clerical support services for the Office of Housing and Cash Assistance, including, but not limited to the keyboarding of highly technical reports and statistical data 
  • Establishes and maintains files for the Extended Family Support Program, Norman Services, Youth Housing Assistance Program, and the Family Unification Program 
  • Answers incoming phone calls and greets visitors 
  • Serves as timekeeper 
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. 

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of high school
  • Requires 2 years of office experience
  • Requires ability to keyboard accurately at 45 wpm

Conditions of Employment

  • Requires completion of a background check and self-disclosure of criminal history 
  • All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Monday-Friday 8:30 AM-5:00 PM
Headquarter Location: 6201 S Emerald Dr, Chicago, Illinois, 60621
Work County: Cook

Supervisor: John Egan 
Agency Contact: Tiffany Norton
Email: Tiffany.Norton@illinois.gov
Posting Group: Office & Administrative Support

 

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).