Director of Residential Services

Lead, Inspire, and Shape Residential Programs – Join TERI as Director of Residential Services

The Director of Residential Services is responsible for overseeing TERI’s residential program in ensuring high-quality care, safety, and compliance with state and federal regulations. Reporting to the Chief Program Officer, this role supervises the Assistant Director, QIDP’s, nursing staff, and direct support professionals, and may serve as a Qualified Intellectual Disability Professional (QIDP) when needed. The Director drives program development, staff training, and operational excellence, while promoting TERI’s mission, wellness culture, and “Fit for Life” philosophy.

This role calls for a passionate leader who works collaboratively with staff, families, and community partners, dedicated to creating meaningful, positive outcomes for residents with developmental disabilities.

Your Role & Responsibilities –

• Oversee all residential homes, ensuring compliance with state and federal regulations and agency policies.
• Supervise and support Assistant Directors, QIDP's, nursing staff, and direct support professionals.
• Serve as QIDP as needed, providing direct care and participating in behavior management interventions.
• Develop, monitor, and manage residential budgets, program goals, and service quality initiatives.
• Collaborate with families, community partners, and internal staff to enhance program outcomes and resident well-being.
• Lead program development, new facility creation, and initiatives to improve staff retention and satisfaction.
• Participate in public relations efforts, including agency events, tours, and community engagement activities

Qualifications –

• Bachelor’s degree in education, human services, or a related field required.
• Five or more years of experience working with individuals with developmental disabilities.
• One or more years of administrative and/or supervisory experience in a residential or human services setting.
• Strong leadership, organizational, and communication skills, with passion and empathy for improving outcomes for residents and their families.

Pay –

$95k -105k Salary 

Status –

Full-time

The Benefits of Joining TERI –

• Comprehensive Health Coverage – Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA) – Tax-advantaged savings for healthcare and dependent care expenses
• Financial Protection Plans – Life, AD&D, and Disability Insurance
• 403(b) Retirement Savings Plan – Invest in your future with employer-supported retirement savings.
• Health & Wellness Program – Resources and support to help you thrive, both mentally and physically
• Onsite Fitness Center & Outdoor Fitness Court – Convenient, no-cost access to exercise facilities
• Pet Insurance – Coverage options to keep your furry family members healthy.
• Employee Discounts – Enjoy savings at TERI’s Common Ground Café & Coffee Bar and the Inspired Resale Boutique
• Generous Paid Time Off – Vacation, sick leave, and paid holidays to support work-life balance.
• Positive and Supportive Culture – A mission-driven team environment where your contributions are valued. 

Fit for Life – 

TERI changes the way the world sees, helps, and empowers individuals touched by special needs. The TERI Campus of Life models a more integrated society where the entire community learns, creates, and lives well side-by-side.

Here at TERI, health and wellness are integral parts of our culture for both staff and clients. “Fit for Life” is a core value, and all staff are expected to actively participate in TERI wellness programs and personally commit to the agency philosophy of being “Fit for Life.” We have an on-site Fitness Center with a full-time Wellness Team who can help you design personal fitness goals and nutrition plans; additionally, there are many opportunities for individual and group exercise classes offered at times that fit your personal schedule. TERI culture ensures the health and wellness of each client is a top priority.

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER –

TERI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. At TERI, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status and any other characteristic protected by applicable law. TERI believes