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Class Coordinator

Child Parent Institute
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The Family Resource Center Class Coordinator works with Class Instructors and Child Welfare Program Manager to create class schedules, manage class enrollments, and coordinate to promote classes. The Class Coordinator is responsible for greeting and welcoming guests, receiving and delivering all incoming packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

 

 

CPI is committed to a diverse, inclusive and equitable work environment. Our staff represent our community and persons with lived experience in the areas in which we serve. Our goal is to employ a workforce that supports racial equity, values differences, and celebrates unique perspectives.  Everyone is welcome at CPI.

 

 

 

REQUIRED KNOWLEDGE, SKILLS, AND EXPERIENCE:

 

  • Excellent written and oral communication skills.
  • Strong organizational skills.
  • Knowledge of data collection and ability to learn Apricot and Airtable.
  • Knowledge of computers including Excel, Word, Google Drive, and Zoom.
  • Ability to handle a variety of tasks and deadlines
  • Bilingual in English and Spanish
  • Comfortable working with high risk, multi-challenged families.
  • Experience with conflict resolution.
  • Knowledge and experience with working with a diverse population, utilizing culturally competent, strength-based strategies.
  • Knowledge of child abuse issues, substance abuse disorder, trauma informed care and family dynamics.
  • High school diploma or equivalent GED
  • Must be at least 21 years of age.
     

 

PREFERRED:

Knowledge of Positive Parenting Program (Triple P).

Experience working with families in social services in a community setting

 

ESSENTIAL FUNCTIONS: 

 Class Coordinator:

Create class schedules and manage website posting & monthly newsletter

Provide technological and logistical support to class instructors

Complete class registrations and send out certificates of completion to participants

Generate manager approved court letters using data in Airtable

Register diaper project and food pantry clients

  • Other duties as assigned by Child Welfare Program Manager

 Reception:

Interface with clients and guests

Answer phones/transfer calls

Take payments/create receipts/reconcile cash

Manage room reservations

Provide administrative support to the Supervised Visitation Program and New Directions School as needed

 

 

PHYSICAL REQUIREMENTS:

  • Ability to lift 25 lbs (supplies)
  • Prolonged sitting and working on a computer and telephone.

 

 

NOTICE: This job description is provided as a general summary of common job duties performed by individuals assigned this job title. It is not all-inclusive, nor is it intended to create a contract, written or implied, between employees and Child Parent Institute, nor does it in any way alter the at-will employment relationship that exists between employees and Child Parent Institute. As a condition of employment, all agency employees are expected to perform job duties assigned by agency management even when such duties are not included in their job description. CPI is an equal opportunity employer.