Engagement Specialist - STEP VA

Engagement Specialist

Work schedule: Monday - Friday 8:00 am -4:30 pm

Annual Salary: $48,317

Join our team at Hampton-Newport News Community Services Board as a full-time Engagement Specialist in our Rapid Access - STEP VA program! This exciting role offers the opportunity to work directly with clients, providing case management services as part of a premier provider of mental health care in the community. As an Engagement Specialist, you will play a key role in assisting individuals in need, promoting recovery, and supporting their journey towards wellness. This onsite position allows you to make a real difference in the lives of others while working in a flexible, customer-focused, and professional team environment. If you are passionate about helping others and seeking a meaningful career in mental health care, apply today!

Join us in our mission to make a positive impact in the community!

A little about us

Since 1971, the Hampton-Newport News Community Services Board has provided a comprehensive continuum of high-quality, essential, and community-based services to citizens of the Peninsula who are affected by mental illness, developmental disabilities, and substance use disorders.

The Rapid Access - Step VA program conducts walk-in intake appointments for mental health and substance use disorder services. Clients are seen the same day to complete registration paperwork and a clinical assessment.

What does AN Engagement Specialist do?

As an Engagement Specialist at Hampton-Newport News Community Services Board, you will play a crucial role in ensuring the continuity of mental health, developmental disabilities, and substance use disorder services for our client populations. Working closely with individuals who may face various barriers to attending appointments, your efforts in re-engaging them in services are vital to their well-being. Clients you'll serve may have complex needs related to mental illness, developmental disabilities, substance use disorders, and more.

Through assessing needs, identifying barriers, developing treatment plans, and making appropriate referrals, you will be instrumental in monitoring client progress and advocating for necessary services at both individual and systemic levels. Your work will directly impact the health and welfare of our clients, making this position both challenging and immensely rewarding. If you are passionate about making a difference in the lives of others, we invite you to apply and join our dedicated team.

What you need to be successful

To excel as an Engagement Specialist at the Hampton-Newport News Community Services Board, candidates must possess a Bachelor's degree in a field related to Human Services, such as Social Work, Psychology, Sociology, or Counseling, and have one year of experience in case management services. A valid Virginia Driver's License is required for this position, as you will be required to travel to meet with clients and coordinate services effectively. Strong interpersonal and communication skills are essential for building rapport with clients and collaborating with care providers. The ability to assess client needs, develop treatment plans, and make appropriate referrals demonstrates your commitment to providing comprehensive care. Attention to detail, organizational skills, and the ability to work effectively in a fast-paced environment are valuable assets that will contribute to your success in this vital role.

REQUIREMENTS

• Bachelor's degree in Human Services, such as Social Work, Psychology, Sociology, or Counseling.
• One year of experience in case management services.
• Valid Virginia Driver's License.

If you are passionate about supporting individuals in need and making a positive impact in the community, we encourage you to apply for this rewarding opportunity.

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://hnncsb.applicantpro.com/jobs/3934647-1015162.html