African Communities Program: Community Wellness Case Manager

POSITION OVERVIEW
This is an exciting opportunity to join a dynamic nonprofit organization working at the juncture of global mental health and human rights. The primary responsibility of the African Communities Wellbeing Coordinator will be to provide trauma-informed, culturally reflective and linguistically accessible psychosocial support and community healing for African immigrants. This role requires a minimum of one day per week of in-person service at the PTR office or in the community and reports directly to the African Communities Program Manager.
 

ROLES & RESPONSIBILITIES
The roles and responsibilities of the African Communities Wellbeing Coordinator will include but are not limited to the following:

Direct Services (Individual, family, and group support) (75%)
● Provide case management, resource navigation, and referral support for African immigrant and refugee individuals and families experiencing emotional distress, financial hardship, housing instability, or other psychosocial challenges.
● Conduct intake, needs assessment, and individualized service planning with clients.
● Offer short-term supportive counseling and crisis intervention, while linking clients to long-term mental health and social services as needed.
● Meet clients in accessible and culturally safe community spaces such as schools, churches, mosques, coffee shops, community centers, and homes.
● In collaboration with the Mental Health Specialist, establish, strengthen, and facilitate
support groups with African youth, and other marginalized members of communities.

Community Outreach, Communication & Collaboration (25%)
● Identify and establish professional relationships with African community leaders and
organizations to reduce stigma and raise awareness about mental health.
● Represent PTR to community partners and organizations through events, presentations,
and capacity-building activities.
● Conduct psychoeducation workshops, community events, and meetings with community
leaders.
● Conduct consultative meetings with community members who need mental health support and provide prevention visits to individual clients.
● Coordinate with the Mental Health Specialist throughout the client care process.
● Support African community members and clients through service referrals, and
accompanying them to social services, court, and hospital appointments, as needed.

QUALIFICATIONS

Required Competencies & Experience
● Master’s Degree in Social Work, Public Health, or related field and working toward Clinical
Licensure.
● Interest in the psychological and psychosocial wellbeing of African immigrants or
international human rights abuse survivors.
● An understanding of the diverse African populations resettled in the Bay Area.
● A commitment to advancing human rights and global social justice with a focus on the
needs of African survivors seeking greater safety in the United States.
● Experience in comfortably addressing and discussing the community mental health and
wellbeing needs of international survivors of human rights abuses without judgment or
stigma.
● Knowledge of and connections with African communities in the Bay Area, particularly with
agencies and locations where African community members gather for activities, socializing, services, and programming.
● Oral fluency in Tigrinya, French or other African languages are required.
● Spoken and written proficiency in English.
● Proficiency with MS Office Suite and Google Drive.

Preferred Competencies & Experiences
● Experience working with forcibly displaced refugee and/or asylum-seeking populations.
● Experience planning and implementing community outreach activities and psycho-
educational training.
● Comfortable expressing cultural humility.
● Commitment to global social justice and human rights
● Ability to travel to different locations in the Bay Area.