Hybrid Bilingual Support Counselor

Ready to take your mental health expertise beyond the office and into communities where to meet our youth and families where they're at? Join our dedicated team at Seneca!

As a Support Counselor, you’ll engage directly with clients across home, school, and community environments—offering vital support during challenging moments and helping families navigate available resources. You’ll be part of a dynamic, multidisciplinary team, contributing to treatment planning and meetings while keeping clear, accurate records of your work.

ABOUT KATIE A SERVICES (KAS)

Seneca Family of Agencies serves Santa Clara County children / youth by offering a focus on managing mental and behavioral health needs and increasing placement stabilization. The Katie A. Services program provides culturally-competent, team-driven, and strength-based unconditional care for children and families who struggle with profound needs and difficulties. Katie A. Services services dually focus on the child and family team meeting process that focuses on building a strong team to collaboratively address the needs of the child and family. Services are provided at the program site and in the community, including schools, and family homes.

ABOUT SENECA 

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

RESPONSIBILITIES

• Provide counseling and case management services for enrolled youth and their families
• Support client and family to connect to natural supports and community-based resources
• Provide crisis intervention and other mental health services as needed at client homes, schools and other community locations
• Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary
• Complete mental health notes and other paperwork, and complete service tracking documentation as indicated
• Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed
• Attend team meetings, weekly trainings, individual and group supervisions, and adhere to clinical best practices
• Participate in providing emergency on-call response as scheduled

QUALIFICATIONS

REQUIRED

• Education/Experience Requirements:
  • Bachelor’s degree OR
  • Associate’s degree or equivalent + 1 year of applicable experience OR
  • High School Diploma/GED + 2 years of applicable experience
  • Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field.
• Bilingual Spanish skill set, must pass bilingual proficiency assessment
• Flexible schedule with the ability to work some evening hours as needed
• Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time
• Must be at least 21 years of age
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements

SCHEDULE

• Full-time; Monday - Friday, 10am - 6:30pm
• Hybrid; provide in-person services & complete documentation remotely
• On-call shift; 1 per month & 1 Saturday or Sunday quarterly

BENEFITS

• Starting at $29.50 - $32 per hour, commensurate with experience
  • Salary increases each year
• Mileage reimbursement
• Stipends provided to staff members participating in the emergency on-call shifts
• 5 weeks of Paid Time off and 11 Paid Holidays
• Comprehensive benefits package:
  • Medical, dental, vision, chiropractic, acupuncture, fertility coverage
  • Long-term disability, family leave, and life insurance
  • 50% paid premiums for dependents
  • 403b Retirement Plan
  • Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California and Washington

Please apply directly through our website by clicking here!